{"id":22425,"date":"2025-08-18T14:36:15","date_gmt":"2025-08-18T14:36:15","guid":{"rendered":"https:\/\/integrass.ca\/zendesk\/"},"modified":"2025-08-18T14:39:20","modified_gmt":"2025-08-18T14:39:20","slug":"zendesk","status":"publish","type":"page","link":"https:\/\/integrass.ca\/fr\/zendesk\/","title":{"rendered":"Zendesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22425\" class=\"elementor elementor-22425 elementor-22423\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c80da80 e-con-full e-flex e-con e-parent\" data-id=\"6c80da80\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-54870ecd e-flex e-con-boxed e-con e-child\" data-id=\"54870ecd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-439820b2 e-con-full e-flex e-con e-child\" data-id=\"439820b2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26052407 elementor-widget elementor-widget-heading\" data-id=\"26052407\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Services de mise en \u0153uvre et d'assistance Zendesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b4e410 elementor-widget elementor-widget-heading\" data-id=\"64b4e410\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Offrez une exp\u00e9rience client exceptionnelle avec Zendesk + Integrass<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a5bc061 elementor-widget elementor-widget-text-editor\" data-id=\"2a5bc061\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integrass, partenaire mondial de Zendesk, aide les organisations \u00e0 concevoir et \u00e0 offrir des exp\u00e9riences client de classe mondiale, optimis\u00e9es par la plateforme CX de Zendesk, leader sur le march\u00e9. Notre \u00e9quipe apporte une expertise technique approfondie et une vision des op\u00e9rations de support client pour garantir que votre impl\u00e9mentation de Zendesk g\u00e9n\u00e8re une valeur mesurable d\u00e8s le premier jour. <\/p><p>Qu&rsquo;il s&rsquo;agisse d&rsquo;un nouveau d\u00e9part, d&rsquo;une migration \u00e0 partir d&rsquo;une autre plateforme ou d&rsquo;une mont\u00e9e en charge dans plusieurs r\u00e9gions, Integrass propose des solutions sur mesure qui am\u00e9liorent l&rsquo;efficacit\u00e9, la r\u00e9activit\u00e9 et la satisfaction des clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70775564 e-con-full e-flex e-con e-child\" data-id=\"70775564\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439cb61e elementor-widget elementor-widget-image\" data-id=\"439cb61e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2150\" height=\"1500\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk.png\" class=\"attachment-full size-full wp-image-21979\" alt=\"\" srcset=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk.png 2150w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk-300x209.png 300w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk-1024x714.png 1024w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk-768x536.png 768w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk-1536x1072.png 1536w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk-2048x1429.png 2048w\" sizes=\"(max-width: 2150px) 100vw, 2150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a04c257 e-flex e-con-boxed e-con e-parent\" data-id=\"a04c257\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ecd6499 elementor-widget elementor-widget-heading\" data-id=\"5ecd6499\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi Integrass pour Zendesk ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e47346 e-flex e-con-boxed e-con e-child\" data-id=\"8e47346\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-32f32633 e-con-full e-flex e-con e-child\" data-id=\"32f32633\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb47fd8 elementor-widget elementor-widget-text-editor\" data-id=\"6bb47fd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Partenaire mondial de Zendesk<\/strong><br>En tant que partenaire officiel de Zendesk avec des capacit\u00e9s de livraison mondiales, nous apportons une mise en \u0153uvre et un soutien fiables aux clients \u00e0 travers les <strong>\u00c9tats-Unis, le Canada, les \u00c9mirats arabes unis et l&rsquo;Inde.<\/strong><\/li><li><strong>Experts Zendesk certifi\u00e9s<\/strong><br>Notre \u00e9quipe comprend des consultants, des d\u00e9veloppeurs et des administrateurs certifi\u00e9s Zendesk comp\u00e9tents dans les domaines <strong>Support, Chat, Guide, Talk, Explore et Sunshine<\/strong>.<\/li><li><strong>Personnalisation ax\u00e9e sur le CX<\/strong><br>Nous adaptons Zendesk \u00e0 vos flux de travail, SLA, logique commerciale et strat\u00e9gie omnicanale &#8211; pas de solutions \u00e0 l&#8217;emporte-pi\u00e8ce.<\/li><li><strong>Int\u00e9gration de l&rsquo;IA et de l&rsquo;automatisation<\/strong><br>Am\u00e9liorez le support avec des bots int\u00e9gr\u00e9s, des flux de travail et une automatisation intelligente pour une r\u00e9solution plus rapide des tickets et une meilleure productivit\u00e9 des agents.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-452d3558 e-con-full e-flex e-con e-parent\" data-id=\"452d3558\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6a65cf3 e-flex e-con-boxed e-con e-child\" data-id=\"6a65cf3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a62f6b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"48a62f6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nos services Zendesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e7ef8ed e-con-full e-flex e-con e-child\" data-id=\"6e7ef8ed\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40db7459 e-con-full e-flex e-con e-child\" data-id=\"40db7459\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c5db05e elementor-widget elementor-widget-heading\" data-id=\"1c5db05e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mise en \u0153uvre de Zendesk et Onboarding<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8f2e1d elementor-widget elementor-widget-text-editor\" data-id=\"7b8f2e1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tInstallation et configuration compl\u00e8tes des produits Zendesk align\u00e9s sur votre logique de ticketing, la structure de votre centre d&rsquo;assistance et les flux de travail de vos agents.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7891198 e-con-full e-flex e-con e-child\" data-id=\"7891198\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62ec19aa elementor-widget elementor-widget-heading\" data-id=\"62ec19aa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Optimisation et personnalisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f385acf elementor-widget elementor-widget-text-editor\" data-id=\"6f385acf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAffinez et d\u00e9veloppez votre instance Zendesk avec des d\u00e9clencheurs avanc\u00e9s, des macros et des r\u00e8gles commerciales, ainsi que des am\u00e9liorations de l&rsquo;int\u00e9gration et de l&rsquo;image de marque de l&rsquo;interface utilisateur.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46bc9528 e-con-full e-flex e-con e-child\" data-id=\"46bc9528\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2d40ce elementor-widget elementor-widget-heading\" data-id=\"2a2d40ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9ploiement de robots d'intelligence artificielle et automatisation des flux de travail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2e459 elementor-widget elementor-widget-text-editor\" data-id=\"ce2e459\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMettez en place des bots aliment\u00e9s par l&rsquo;IA et des flux de travail intelligents pour r\u00e9duire les temps de r\u00e9ponse et d\u00e9tourner les tickets r\u00e9p\u00e9titifs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6321605f e-flex e-con-boxed e-con e-child\" data-id=\"6321605f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c345e65 e-con-full e-flex e-con e-child\" data-id=\"2c345e65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-665625b elementor-widget elementor-widget-heading\" data-id=\"665625b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9grations personnalis\u00e9es et API<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-679e074b elementor-widget elementor-widget-text-editor\" data-id=\"679e074b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tConnectez Zendesk \u00e0 Salesforce, Jira, Slack, Shopify et d&rsquo;autres syst\u00e8mes en toute transparence gr\u00e2ce \u00e0 des API s\u00e9curis\u00e9es et \u00e9volutives.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c59b7fb e-con-full e-flex e-con e-child\" data-id=\"3c59b7fb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d0ca321 elementor-widget elementor-widget-heading\" data-id=\"1d0ca321\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soutien administratif et formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c126cb7 elementor-widget elementor-widget-text-editor\" data-id=\"5c126cb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAdministration continue de Zendesk, audits de tickets, rapports personnalis\u00e9s et formation pour les agents et les responsables.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cd1c595 e-flex e-con-boxed e-con e-parent\" data-id=\"1cd1c595\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b3ec40 e-flex e-con-boxed e-con e-child\" data-id=\"7b3ec40\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4900d9c6 e-con-full e-flex e-con e-child\" data-id=\"4900d9c6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23c98b63 elementor-widget elementor-widget-image\" data-id=\"23c98b63\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1900\" height=\"1100\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk.avif\" class=\"attachment-full size-full wp-image-22075\" alt=\"\" srcset=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk.avif 1900w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk-300x174.jpg 300w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk-1024x593.jpg 1024w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk-768x445.jpg 768w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/zendesk-1536x889.jpg 1536w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ef2c806 e-con-full e-flex e-con e-child\" data-id=\"2ef2c806\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-570db8ad elementor-widget elementor-widget-heading\" data-id=\"570db8ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages de Zendesk + Integrass<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2266e5c1 elementor-widget elementor-widget-text-editor\" data-id=\"2266e5c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Augmentez la productivit\u00e9 de vos agents jusqu&rsquo;\u00e0 40<\/strong><\/li><li><strong>R\u00e9duire les temps de r\u00e9ponse jusqu&rsquo;\u00e0 60%<\/strong><\/li><li><strong>Obtenez une visibilit\u00e9 en temps r\u00e9el gr\u00e2ce \u00e0 des tableaux de bord personnalis\u00e9s<\/strong><\/li><li><strong>Faites \u00e9voluer le support global de mani\u00e8re transparente<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69c237bc e-con-full e-flex e-con e-parent\" data-id=\"69c237bc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-11ad5c8d e-flex e-con-boxed e-con e-child\" data-id=\"11ad5c8d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-553c9e78 elementor-widget elementor-widget-heading\" data-id=\"553c9e78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les secteurs que nous soutenons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57ce3e84 e-con-full e-flex e-con e-child\" data-id=\"57ce3e84\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d7aff9e e-con-full e-flex e-con e-child\" data-id=\"5d7aff9e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22cf12f elementor-widget elementor-widget-image\" data-id=\"22cf12f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-382.webp\" class=\"attachment-full size-full wp-image-22101\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d725ca1 elementor-widget elementor-widget-heading\" data-id=\"4d725ca1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SaaS et technologie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56da49d6 e-con-full e-flex e-con e-child\" data-id=\"56da49d6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb66237 elementor-widget elementor-widget-image\" data-id=\"6eb66237\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-371-1.webp\" class=\"attachment-full size-full wp-image-22109\" alt=\"\" srcset=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-371-1.webp 320w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-371-1-300x300.webp 300w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-371-1-150x150.webp 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20612202 elementor-widget elementor-widget-heading\" data-id=\"20612202\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Organisations sportives<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d60e9a3 e-con-full e-flex e-con e-child\" data-id=\"d60e9a3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa1bd73 elementor-widget elementor-widget-image\" data-id=\"5aa1bd73\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-37.webp\" class=\"attachment-full size-full wp-image-22117\" alt=\"\" srcset=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-37.webp 320w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-37-300x300.webp 300w, https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-37-150x150.webp 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18c413f4 elementor-widget elementor-widget-heading\" data-id=\"18c413f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soins de sant\u00e9 et assurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69ca0493 e-flex e-con-boxed e-con e-child\" data-id=\"69ca0493\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-61c9a698 e-con-full e-flex e-con e-child\" data-id=\"61c9a698\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6695d989 elementor-widget elementor-widget-image\" data-id=\"6695d989\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-372-1.webp\" class=\"attachment-full size-full wp-image-22131\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b612de elementor-widget elementor-widget-heading\" data-id=\"26b612de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commerce \u00e9lectronique et vente au d\u00e9tail<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26ce9e87 e-con-full e-flex e-con e-child\" data-id=\"26ce9e87\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16b3e524 elementor-widget elementor-widget-image\" data-id=\"16b3e524\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Frame-384.webp\" class=\"attachment-full size-full wp-image-22139\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f313272 elementor-widget elementor-widget-heading\" data-id=\"f313272\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Secteur public et \u00e9ducation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444e7dd3 e-con-full e-flex e-con e-parent\" data-id=\"444e7dd3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6e60494c e-flex e-con-boxed e-con e-child\" data-id=\"6e60494c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b05974a e-con-full e-flex e-con e-child\" data-id=\"b05974a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-23a2f496 e-con-full e-flex e-con e-child\" data-id=\"23a2f496\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fab7cf6 elementor-widget elementor-widget-heading\" data-id=\"4fab7cf6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Construisons une op\u00e9ration de soutien plus intelligente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4736472d elementor-widget elementor-widget-text-editor\" data-id=\"4736472d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEn tant que partenaire mondial de Zendesk, Integrass est l\u00e0 pour vous aider \u00e0 exploiter tout le potentiel de votre service d&rsquo;assistance. Que vous soyez en phase de d\u00e9marrage ou d&rsquo;expansion, nous mettons \u00e0 votre disposition les outils, les talents et l&rsquo;exp\u00e9rience n\u00e9cessaires pour offrir un service client qui vous d\u00e9marque. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1e6e9 e-con-full e-flex e-con e-child\" data-id=\"f1e6e9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32e63d90 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"32e63d90\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/beta.integrass.com\/consultation\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous aujourd'hui  <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Services de mise en \u0153uvre et d&rsquo;assistance Zendesk Offrez une exp\u00e9rience client exceptionnelle avec Zendesk + Integrass Integrass, partenaire mondial de Zendesk, aide les organisations \u00e0 concevoir et \u00e0 offrir des exp\u00e9riences client de classe mondiale, optimis\u00e9es par la plateforme CX de Zendesk, leader sur le march\u00e9. Notre \u00e9quipe apporte une expertise technique approfondie et [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":10,"footnotes":""},"class_list":["post-22425","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.7 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Zendesk - Integrass<\/title>\n<meta name=\"description\" content=\"As a leader in software development with over 13+ years of experience, we create robust, scalable, and secure software for any OS, browser, or device.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/integrass.ca\/fr\/zendesk\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zendesk\" \/>\n<meta property=\"og:description\" content=\"As a leader in software development with over 13+ years of experience, we create robust, scalable, and secure software for any OS, browser, or device.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/integrass.ca\/fr\/zendesk\/\" \/>\n<meta property=\"og:site_name\" content=\"Integrass\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IntegrassGlobalCompany\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-18T14:39:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/integrass.ca\/wp-content\/uploads\/2025\/08\/Zendesk.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2150\" \/>\n\t<meta property=\"og:image:height\" content=\"1500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@IntegrassGlobal\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/integrass.ca\/fr\/zendesk\/\",\"url\":\"https:\/\/integrass.ca\/fr\/zendesk\/\",\"name\":\"Zendesk - 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